I would have marked this as excellent if it were not for one miserable staff member who unfortunately was our first point of contact. If the expression "face like a slapped a**e" means anything to you then you'll know what I mean (Its an English expression)! Anyway, all other staff were delightful and the chef spoke with us at the bar and persuaded us to try his paella, which was great. The 3-piece band that payed in the evenings was one of the best that we saw/listened to over our 12 days on the Island and the breakfast service and quality was very very good. Beautiful building and rooms and the best possible location in my opinion.